Passengers Want More Information, Automation, Control & Privacy but Human Touch Still Important

The International Air Transport Association (IATA) announced the results of its 2018 Global Passenger Survey (GPS), which showed that passengers are looking to new technology to give them more control, information and improve efficiency when they travel. Based on 10,408 responses from 145 countries, the survey provides insight into what passengers would like from their air travel experience. Passengers told us that they want: Real time journey information delivered to their personal devices Biometric identification to facilitate their travel processes Automation of more airport processes Wait times of less than 10 minutes at security / immigration Their bags tracked throughout … Continue reading Passengers Want More Information, Automation, Control & Privacy but Human Touch Still Important

Solid Profits Despite Rising Costs

The International Air Transport Association (IATA) announced its expectation for airlines to achieve a collective net profit of $33.8 billion (4.1% net margin) in 2018. This is a solid performance despite rising costs, primarily fuel and labor, but also the upturn in the interest rate cycle. These rising costs are the main driver behind the downward revision from the previous forecast of $38.4 billion in December 2017. In 2017 airlines earned a record $38.0 billion (revised from the previously estimate of $34.5 billion). Comparisons to this, however, are severely distorted by special accounting items such as one-off tax credits which … Continue reading Solid Profits Despite Rising Costs

Strengthen Economic Regulation of Australia’s Airports

The International Air Transport Association (IATA) has called for economic regulation of airports in Australia to be strengthened.   “At a time when we have an infrastructure crisis globally, Australia has a good story to tell. The plans for a new airport at Badgerys Creek are encouraging, as are efforts for cooperation between civil and military authorities to more efficiently use airspace.  But we need to take a serious look at airport charges. Last year the Australian Competition and Consumer Commission raised concerns about the effectiveness of Australia’s price monitoring regulatory regime for airport charges. They were not convinced that … Continue reading Strengthen Economic Regulation of Australia’s Airports

Passenger Demand Accelerates in March, Load Factor Sets Another Record

The International Air Transport Association (IATA) announced global passenger traffic results for March 2018 showing that demand (measured in revenue passenger kilometers, or RPKs) rose 9.5%, compared to the same month a year ago, the fastest pace in 12 months. Capacity (available seat kilometers, or ASKs) grew 6.4% and load factor climbed 2.3 percentage points to 82.4%, which set a record for the month, following on the record set in February. All regions except for the Middle East posted record load factors. “Demand for air travel remains strong, supported by the comparatively healthy economic backdrop and business confidence levels. But … Continue reading Passenger Demand Accelerates in March, Load Factor Sets Another Record

2017 Marked by Strong Passenger Demand, Record Load Factor

The International Air Transport Association (IATA) announced global passenger traffic results for 2017 showing that demand (revenue passenger kilometers or RPKs) for the year ended 31 December rose 7.6% compared to 2016. This was well above the 10-year average annual growth rate of 5.5%. While the rate of demand growth slowed to 6.2% in December 2017, compared to December 2016, this largely was owing to less favorable comparisons to the even stronger growth trend seen in the year-ago period. Full year 2017 capacity rose 6.3%, and load factor climbed 0.9 percentage point to a record calendar-year high of 81.4%. “2017 … Continue reading 2017 Marked by Strong Passenger Demand, Record Load Factor

IATA Urges Swift GASeP Implementation

The International Air Transport Association (IATA) urged the swift implementation by states of the first Global Aviation Security Plan (GASeP) which was established this week by the Council of the International Civil Aviation Organization (ICAO). “Flying is secure, but it is also clear that aviation faces security challenges. GASeP has the potential to strengthen security globally by providing governments with a global plan to which they can align their national efforts. The critical factor is implementation. It must be quick, comprehensive and global. The industry congratulates ICAO and its member states for putting the plan together. Industry is ready to … Continue reading IATA Urges Swift GASeP Implementation