Omeir Travel has strengthened its long-term relationship with Amadeus by extending their partnership. Since 2003, Amadeus has accompanied Omeir Travel in its digital transformation and the development of integrated travel services for consumers in the UAE and from around the world.
This continued collaboration comes as Omeir Travel plans expansion into more B2B and retail outlets in the UAE. The latest engagement also includes the development of an Omeir Travel one-stop-shop mobile app that meets customers’ hotel and flight needs and is expected to be introduced to the UAE market very soon.
In recognition of the ever-changing needs of the travel sector, Omeir Travel has deployed Amadeus’ cutting-edge travel technology solutions to maintain a competitive edge. Amadeus has driven automation throughout the agency’s operations and provided optimisation intelligence tools to find the best fares and ensure the highest quality of service. This also improves product customisation, which enables the delivery of an enhanced customer experience, both online and in-store.
Abdulla Bin Omeir, CEO at Omeir Travel Agency, said: “With the travel sector constantly evolving, our business must stay agile to not only keep up, but to stay ahead. Our partnership with Amadeus has allowed us to do this with resounding success. It makes me very pleased to extend our relationship once more. Our ambition is to provide customers with tailored services and a superior experience, which Amadeus helps make possible.”
Ernesto Sanchez Beaumont, Managing Director of Amadeus Gulf, noted: “Amadeus is known for its long-lasting relationships, such as the one we have with Omeir Travel. We are pleased to see the role our technology has played in the growth, digitisation, and optimisation of Omeir Travel during our ongoing collaboration that spans nearly two decades. We will continue to support them with our worldwide experience and leading technology-based solutions as the business enters an exciting new stage of expansion.”